Whether you have 10 or 100 employees, the answer is more about whether your IT capabilities meet the needs of your business, your staff, and your customers than about the size of your business. So, although we often hear the question ‘what size does my business need to be to require IT support?’, there is no straight forward answer or required number of employees. All business owners rely on computer systems for the day-to-day running of their company and every business, no matter what size, uses technology to simplify and streamline business operations.
Because there is no definitive answer to the question ‘what size does my business need to be to require IT support?’, we have put together a list of basic questions to ask yourself to determine whether your business needs IT support:
Are you spreading yourself a bit thin?
Is your IT prepared for the unexpected?
How would downtime affect your customer service levels?
Are your systems up-to-date with the latest technologies?
Are you worried about the cost of putting right a catastrophic system failure?
At SquareCubed, we have helped small businesses, SMEs and large organisations with IT support by ensuring their IT systems are always available and efficient. We feel that business owners have enough to contend with, without worrying about the answers to these questions. If your business is located in Yorkshire or Lancashire, why not call us today to find out how We Can Help.
Are you spreading yourself a bit thin?
Business owners have to wear a lot of hats, especially when starting out or expanding. But just how many are expert accountants, marketers, salespeople, customer service advisors, administrators, etc, all in one? The answer is none, of course. If you spread yourself too thinly, you can find that some things slip through the net, or that you are stressed out by working long hours. Finding the right person to manage your IT function can be costly, both in time and money, and finding the right fit for your business needs can be difficult. Knowing you have the right level of support in place and experts on call at a known rate per month can save you time, energy, money, and stress. You can tick IT maintenance, data management, cybersecurity, and disaster recovery off your to-do list by outsourcing an expert IT solution provider.
Is your IT prepared for the unexpected?
As a business owner, you know how important it is to be able to cope with the unexpected, learn from it, and quickly move on. The worldwide pandemic has taught us that those businesses who were IT prepared, those who could move their operations online and quickly adapt to operating a hybrid or work from home environment for staff, thrived and grew, even during such a difficult time. In business, unexpected events will always happen, that is a fact. Having the right level of IT support irrespective of the size of your business, can ensure your company is prepared to transition to new methods with no disruption to your operations, staff, and customers.
How would downtime affect your customer service levels?
Your aim is to provide a great service to your customers. But what would happen if you walked into the office and your system was down? How would this affect your customer service and the reputation of your business? Hiring IT support will ensure that you have reliable IT solutions so you can concentrate on growing your business and forming good relationships with your customers. If the unthinkable should happen and something goes wrong, you will have peace of mind, knowing there is someone on call who can fix it, ensuring downtime and interruption to your business is kept to a minimum.
Are your systems up-to-date with the latest technologies?
Busy business owners find it difficult to keep up to date with emerging technologies and deciding which ones are the best fit for their business. Even if you have an IT department, it’s primary focus is more likely to be on keeping the business running and fire fighting day-to-day problems, rather than looking at what solutions are newly available. At SquareCubed, We Can Help. We continually assess new technologies to find those that will benefit our clients, so you can concentrate on growing your business while we show you how to harness the latest technology to make your company more productive. In addition, we can show you how to maximise applications you already have for streamlining and automating business processes, such as Office 365.
Are you worried about the cost of putting right a catastrophic system failure?
Catastrophic system failures, whether through breakdown or security breaches, cost businesses money through downtime, during which business is lost and customers become frustrated. When something like this happens, an effective disaster recovery plan can reduce downtime and secure your data. If you have the right level of external support in place, there is no need to worry that you don’t have the technical expertise needed for this in-house. This will give you peace of mind that your critical data is backed up and your business can be up and running again in no time.
Many businesses come to us because they are concerned about security and data loss. Having an archive, or backup of critical business and client data means that systems can be restored quickly and effectively with little or no impact on your business. It may even be a regulatory requirement for your company. You can read our recent blog about backup and disaster recovery here.
When clients ask us ‘what size does my business need to be to require IT support?’, at SquareCubed we try to discover what is worrying them, rather than focus on the size of their business. If you have answered ‘yes’ to any of the questions posed in this blog, and your business is in Yorkshire or Lancashire, please don’t lose any sleep over it because We Can Help. So, why not call SquareCubed today to discuss how we can give you peace of mind by ensuring your IT systems are the best fit for your business, no matter what size it is!